Pearl Hoops

We only offer STORE CREDIT for returns. We do not issue refunds back to your method of payment.

• The amount of your Store Credit is only for the item(s) you purchased and does not include any shipping cost.
• We DO NOT send return labels. You can use any form of return shipping..USPS, UPS, Fedex..etc.
• Pre-Order items are included in non refundable items. Sizes can be exchanged or can receive store credit within 14 days of receiving item. 
• Merchandise must be returned within 14 days from the day you received package.
• Merchandise must be unwashed and unworn, all tags must also be attached.
• Original invoice must be included in your return package. If you do not have your original invoice, you can print out your order confirmation email or go to your customer profile on our Website and print out your order summary.
• ALL Sale Items are FINAL SALE!
• All accessories are FINAL SALE!
• Bodysuits and Intimates are FINAL SALE!
• Please allow 3 business days for return processing from the time we received the items.
• Any returns past the policy will not be accepted or store credited, please make sure that you are not after your 14 day period before sending your items out, we will not be responsible for shipping items back to you if so (you would have to pay to get the items back)
• It is your responsibility to read policy 

EXCHANGES

• Exchanges must be the same item, but different size request.
• We are not able to exchange for different items.
• If you need a different size in your item, note your size exchange on your invoice and send it back to our 2106 HWY 356, Sunset, LA 70584 address. If we have the item in stock in your requested size, we will send it to you. If we don't have your requested size, we will send you an egift card with store credit.

Shoe Return Policy

• Shoes must be UNWORN.
• Merchandise must be in original packaging with the original invoice included.
• Shoe returns must adhere to all of our requirements from our Return Policy above.

HANDMADE JEWELRY RETURN POLICY- ITEMS NOT ELIGIBLE FOR RETURN OR EXCHANGE

• Returns are not accepted on handmade items
• Merchandise must be returned within 14 days from the day you received the item.
• Made to order stretch beaded bracelets
• Made to order beaded necklaces
• All Custom Orders

ALL SALES ARE FINAL ON SEASONAL ITEMS! Including holiday items such as Christmas, Thanksgiving, Halloween, Fourth of July, Easter, Mardi Gras, ETC.